Quality health cover that meets your needs doesn’t need to be complicated or too expensive. We offer you great cover, easy claims, and above all we tell it like it is – Affinity Health

To find out more, give us a call today!

One of our qualified and friendly agents will be happy to assist you.

Call Center:

0861 11 00 33


086 607 9419

General Enquiries:


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The Official National Department of Health COVID-19 Support Service: 060 012 3456 (WhatsApp)

Find a Doctor/Dentist

Near me


Where can you go?


Near me




All you need to know about COVID-19

Keep up to date with everything you need to know about preventing the spread of the 2019 Novel Coronavirus, also known as COVID-19.

We will keep you informed and updated, as and when new information is available. Look out for regular communication from us or follow our social media pages for the latest information.

Stay Updated

If you’re worried about being infected locally or through interaction with someone who has just returned to South Africa – stay on track with news of the disease with live updates on the site below.

Latest Updates


Chloroquine is a medication primarily used to prevent...

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COVID Testing Sites

View the COVID-19 testing sites here via Google maps.

View Locations
COVID Disaster Fund

Affinity Health benefit for the coronavirus pandemic.

COVID-19 Literature

Learn all the in-depth details regarding Covid-19.

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Protect everyone

Everyone is vulnerable to person-to-person infection.

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Flattening The Curve

The number of Covid-19 is rising!

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‘Novel’ coronavirus and symptoms

A novel coronavirus (CoV) is a new strain of coronavirus.

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Should I wear a medical mask?

If you have symptoms, yes, to protect others.

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What is the best way to wash hands properly?

5 simple steps to ensure an effective clean.

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Does COVID-19 affect children?

It's possible for people of any age to be infected.

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Precautions when travelling with family

Find out your travel destination requirements.

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Passing coronavirus to unborn child?

Under investigation, please take precaution.

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Overwhelmed with online information?

Be careful where you look for information.

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How is COVID-19 currently being treated?

No approved treatment yet, case managed.

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What does this mean for Affinity Health members?

If you suspect that you may have come into contact with the Coronavirus, the following information is important to note:

  • As per the Department Of Health communication, please do not rush to your nearest hospital, you need to remain calm and stay indoors and isolated.
  • Please contact the Department Of Health Coronavirus Outbreak Hotline to report your condition.
  • A health care worker will visit you in your home to collect a specimen and to complete the required documentation.
  • If a healthcare worker is not available, you can request whether a self-testing kit is available from your nearest laboratory or contact your local GP telephonically for advice.
  • Avoid unnecessary social contact.
  • Avoid travel.
  • Remain reachable for monitoring.

If you are in the situation where you feel you may have been exposed to the virus (according to the criteria as set out by the Department of Health), please respond by letting us know  which province you are in and we will send you the relevant contact details or you can contact the Department of Health Coronavirus Outbreak Hotline on 0800 029 999.

What will Affinity Health cover?

Your health and well-being are very important to us.
It is essential to note that if you have not travelled recently or had contact with a person known to have the infection, your risk is very low for contracting Cornavirus.

Affinity Health will cover the following for confirmed cases of COVID-19 for out-of-hospital treatment, should you meet the clinical criteria:

  • Diagnostic testing, if you meet clinical testing criteria.
  • Consultations with healthcare professionals.
  • Supportive care and treatment according to the Affinity Health benefit protocols and clinical guidelines.

Should you require hospitalisation, please contact us immediately to direct you to the closest isolation facility.

If the diagnostic testing for COVID-19 is negative, you will be liable for costs associated with the testing.

renal health

We have listed some important contact information via the link below should you require any further information.

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