Please note that you may use any hospital of your choice.

Affinity Health works with all hospital groups in South Africa, but where possible, we recommend that you use the facilities listed below.

We are in constant negotiations with providers to secure preferred rates for Affinity Health members, so please check this list regularly for up to date information on our preferred providers. Some hospitals or providers as a rule, request upfront payments from members belonging to medical insurance plans - Affinity Health is able to make an upfront payment on your behalf to any treating facility, 24 hours a day, 7 days a week - Be sure to call our Pre-Authorisations department if you are asked for upfront payment.

For general information please call Customer Care, or for assistance with the authorisation process please contact our Pre-Authorisations department (available 24/7) on;

0861 33 00 11

or email:

Facility Type
Name of facility
Type of Facility

Acute Hospital

A facility providing medical care, surgical treatment and nursing care for the sick or injured, usually including a 24hour emergency unit.

Day Hospital

A facility for surgical procedures or treatment where the patient is not required to stay overnight and may return home on the same day as the procedure.

Sub-acute Facility

Sub-acute facilities treat and care for patients after they have been discharged from hospital. These facilities will admit patients directly for certain types of illness/treatments, as referred by the treating GP/Doctor.