Please note that you may use any hospital of your choice.
Affinity Health works with all hospital groups in South Africa, but where possible, we recommend that you use the facilities listed below.
We are in constant negotiations with providers to secure preferred rates for Affinity Health members, so please check this list regularly for up to date information on our preferred providers. Some hospitals or providers as a rule, request upfront payments from members belonging to medical insurance plans - Affinity Health is able to make an upfront payment on your behalf to any treating facility, 24 hours a day, 7 days a week - Be sure to call our Pre-Authorisations department if you are asked for upfront payment.
- Always check if your required surgery/procedure can be performed at a Day Hospital. Having your procedure performed at a Day Hospital will ensure that any potential out-of-pocket expenses are kept at a minimum.
- The Sub Acute providers on this list are able to admit and treat patients for certain types of medical admissions, as referred by your GP/Doctor (no casualty/emergency departments at these facilities).
For general information please call Customer Care, or for assistance with the authorisation process please contact our Pre-Authorisations department (available 24/7) on;
0861 33 00 11