Quality health cover that meets your needs doesn’t need to be complicated or too expensive. We offer you great cover, easy claims, and above all we tell it like it is – Affinity Health

To find out more, give us a call today!

One of our qualified and friendly agents will be happy to assist you.

Call Center:

0861 11 00 33

Fax:

086 607 9419

General Enquiries:

info@affinityhealth.co.za

Find a Doctor/Dentist

or Dentist

Hospitals

Where can you go?

Pathology/Radiology

Near me

The Official National Department of Health COVID-19 Support Service: 060 012 3456 (WhatsApp)

Find a Doctor/Dentist

Near me

Hospitals

Where can you go?

Pathology/Radiology

Near me

CALL BACK

Tips to a Happy, Healthy Holiday Trip

It is crucial to be prepared for any situation when on holiday. A holiday can quickly go from; out of this world to disastrous. Affinity Health has put together a few tips for a happy and healthy holiday trip.

Health and Safety Protocols

Whether you are looking to stay at a hotel, guest house, or camping grounds, familiarising yourself with the Health and Safety Protocols of your chosen accommodation is essential. Health and Safety Protocols are implemented to protect all guests and staff, and everyone must follow them on the grounds.

First-aid Kit

Ensure you have a first-aid kit with you at all times. A dedicated person can be responsible for the equipment and its whereabouts.

A basic First Aid kit should include:
  • Anti-bacterial wipes
  • Painkillers
  • Gauze pads
  • Sunscreen
  • Medical gloves
  • Medical instrument kit
  • Sling
  • Burn gel
  • Antibiotic ointment
  • Antiseptic wipes
  • First Aid instructions
  • Tourniquet

Medical Services and Equipment

This may not seem important now, but accidents happen when you least expect them to. Before finalising your trip, see what medical facilities are close to your accommodation and activities. Should you or a loved one fall ill or need emergency medical assistance, do you know where to go or who to contact?

 

If you or anyone travelling with has food allergies, everyone should be aware of the allergy and what to do in the event of an allergic reaction. Think back to past holiday experiences and draw a list of dos and don’ts.

We are available 24/7, all year round!

  • Remember to take your Affinity Health membership card with you wherever you go. We have over 2000 network GPs across the country to help you when medically necessary, along with 12 Medical Society centres situated in key locations across the country to help you with mild and seasonal infections and minor injuries, such as cuts and burns.
  • Call us on 0861 11 00 33 for assistance with claiming your benefits, getting pre-authorisation and finding your nearest medical provider. You can also send a WhatsApp message to our Customer Care Team on 079 479 3230 during office hours or our 24/7 Pre-Authorisation Team on 071 314 5862 for assistance.
  • Our emergency response partner, iER (Integrated Emergency Response) is available 24/7. Download the iER App to send an alert for assistance should you face any emergency.
Holiday Dos:

Stay in Touch 24/7 with Affinity Health

All members can use the Affinity Health app to do the following:

  • Update your current plan with your contact info or payment details.
  • Amend the number or type of dependants covered on your policy.
  • Request pre-authorisation before using ANY benefit.
  • Log a call request for a Telehealth consultation at your convenience.
  • Share your GP referrals with us for Specialists Visits.
  • Get hospital pre-authorisation for planned admissions, casualty room visits and accidents.
  • Connect to the iER App to send alerts for 24/7 emergency response.
  • Locate a network provider or preferred hospital closest to you.

Download the Affinity Health App

If you would like to leave a comment

CLICK HERE

Get A Free Quote